How will you build your knowledge?
Create a friendly, intelligent knowledge base through conversations with YNAKB.
It's easy! No credit card required.
Interview Session
YNAKB
What is your business about?
You
We're a software company that builds productivity tools for remote teams.
YNAKB
Great! What's your main product offering?
You
Our flagship product is TaskFlow, a project management tool.
Building your knowledge base...
How YNAKB Works
AI Interviews
Our AI interviewer asks the right questions to extract your organization's knowledge.
Smart Documentation
Automatically generate structured documentation from your conversations.
Team Collaboration
Share and update your knowledge base with your entire team.
Flexible Interview Options
Choose the interview approach that works best for your organization
Your AI Interview Buddy
YNAKB's AI assistant works alongside human interviewers, providing real-time question suggestions and identifying knowledge gaps during conversations.
- Real-time question suggestions
Get intelligent prompts to help you dig deeper into important topics
- Knowledge gap detection
AI identifies missing information and suggests follow-up questions
- Post-interview organization
AI automatically organizes captured knowledge into structured documentation
Interview Assistant
Human Interviewer
So how do you handle customer support escalations?
Interviewee
We have a tiered system where level 1 support handles basic issues, and anything complex gets escalated to level 2 or 3.
AI Assistant (Only visible to you)
Suggested follow-up questions:
- • What criteria determine when an issue gets escalated?
- • How is knowledge transferred between support tiers?
- • What's the average resolution time for each tier?
Human Interviewer
What specific criteria do you use to determine when an issue should be escalated?
How It Works
During the Interview
AI listens to the conversation and provides real-time question suggestions to the human interviewer
Post-Interview Analysis
AI processes the interview transcript, identifying key information and knowledge structures
Documentation Generation
AI organizes the captured knowledge into structured, searchable documentation
Knowledge Management Made Simple
Centralize Your Organization's Knowledge
Every well-run organization needs a centralized place to capture its knowledge. YNAKB provides default structures tailored to your industry that you can populate immediately.
Whether you're a startup defining processes or an established company organizing institutional knowledge, our templates give you a head start.
- HR Policies & Procedures
- Product Documentation
- Onboarding Materials
- Process Documentation
Build Your Knowledge Base Over Time
Keeping track of everything at once is daunting. YNAKB makes it easy by breaking down the process into manageable interviews.
Schedule documentation development over time or create on demand. Upload existing documents to incorporate what you already have and fill in the gaps through targeted interviews.
Preserve Departing Employee Knowledge
When employees retire or move on, critical knowledge often leaves with them. YNAKB's specialized exit interviews convert their expertise into queryable information that remains accessible to your team.
Exit Knowledge Capture
"After 15 years at the company, I was worried about how my team would manage certain processes after I left. YNAKB's exit interviews helped me document everything in just a few hours."
— Engineering Director
Export Anywhere
Your knowledge doesn't get locked in. Sync with your favorite tools.
"YNAKB isn't just a tool for knowledge management. It's a tool for organizational growth. Who do you want to be, and can the knowledge you capture help you get there?"